For Seniors & Their Families

Worry-Free Phone Bundles

Pick a bundle, send an Interac e-Transfer, and we'll have the phone activated and pre-programmed before you walk in. Free setup— your phone arrives ready to use.

Questions? Call us at (416) 637-3419
Senior phone setup service at Wireless Nerds

Here at WirelessNerds, we recognize the importance of setting up seniors with personalized phone setups that cater to their individual needs. Whether you're looking for a basic, easy-to-use flip phone to always stay reachable, or a simple smartphone to make video calls with the grandchildren — we have you covered. We even provide the option to have everything set up for you so you just need to come by and pick up the device.

Our White Glove Setup Includes:

  • Set up a new Gmail or iCloud account
  • Pre-program up to 5 contacts and place them on the home screen
  • Activate the phone with a new or existing number (including porting from another carrier)
MaxWest Vice phone

Flip Phone — Monthly

MaxWest Basic Flip Phone Bundle

$118.99
  • Device: MaxWest Vice
  • Data: 0
  • Free setup included

Getting your loved ones connected has never been easier. This bundle includes a simple, easy-to-use flip phone and your first month of service. Affordable Rate: Just $19/month thereafter. Set It and Forget It: Optional AutoPay means you never have to remember to top up. Zero Surprise Fees: Because this is a strictly prepaid service, it is impossible to incur overage charges.

MaxWest Vice phone

Flip Phone — Yearly

Simple Flip Phone Bundle

$239.99
  • Device: MaxWest Vice
  • Data: 30GB / Year
  • Free setup included

Getting your loved ones connected has never been easier. This bundle includes a simple, easy-to-use flip phone with a FULL YEAR of unlimited talk and text included. Affordable Rate: Just $149/Year thereafter Zero Surprise Fees: Because this is a strictly prepaid service, it is impossible to incur overage charges.

Apple iPhone 12 phone

Smartphone - Prepaid

Easy Smartphone Bundle

Monthly

$260.00

device + 1st month, then $19/mo

Yearly

$390.00

device + 1st year, then $149/yr

  • Device: Apple iPhone 12
  • Free setup included
Samsung Galaxy S25+ phone

Smart Phone 2 Year Contract

Easy Smartphone Bundle

$46.15/month
  • Device: Samsung Galaxy S25+
  • Plan: Consumer Smartpay Plan
  • Free setup included

Why Seniors Choose Us

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Real People, In-Person

No call centres. We're a small team in North York — same person every time you call.

We Set It Up For You

We activate the SIM and pre-program your contacts so the phone is ready out of the box.

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Family-Friendly Process

A son or daughter can fill out the form on a parent's behalf — we coordinate everything.

Looking for a regular phone or plan instead?

See all Bell plans →

Recommended Senior-Friendly Phones

Not sure which phone to pick? These models are our most popular choices for seniors — big screens, long battery life, and easy-to-use interfaces.

Want to see all available phones with plans? View all Bell plans → · Read our Best Phones for Seniors guide →

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Your family can help manage your plan

With WN Members, a family member can track your plan, view bills, and get price-drop alerts on your behalf — so you never overpay and always have someone looking out for you.

Join WN Members →

Frequently Asked Questions

Can I keep my current phone number?

Yes — we port (transfer) your existing number from any Canadian carrier. The process is handled entirely on our end and usually completes within a few hours. You don't need to cancel with your old provider first; the port does that automatically. Your number stays the same.

Do you help set up the phone?

Absolutely. Our free White-Glove setup means we activate the phone, set up the SIM, create a Gmail or iCloud account if needed, and pre-program up to 5 contacts right on the home screen — before you even pick it up. When you arrive, the phone just works.

What's the cheapest plan for light use?

Our prepaid plans start at $19/month for talk and text with light data — perfect for seniors who mainly make calls and send the occasional text. If you want a phone included, our flip phone bundles start at around $20/month with the device included. No credit check required for prepaid.

What is the difference between a flip phone and a smartphone here?

The flip phones are simple devices with big buttons and a small screen — perfect if you mainly want calls and texts. The smartphones are easy-to-use touchscreen phones that can also do video calls, photos, and apps. We help you choose what fits best when you call to confirm.

Should I pick monthly or yearly?

Yearly bundles are paid up-front for the whole year and usually cost less per month overall. Monthly bundles are billed each month — easier to start and stop, no big up-front cost. If you're not sure, we recommend monthly for the first time.

What is White-Glove setup, and is it really free?

Yes, it's completely free. After you submit your request and send the EMT (Interac e-Transfer), we activate the phone, set up the SIM, and pre-program any names and phone numbers you give us — right onto the homescreen for the smartphone, or in the contacts list for the flip phone. When you come in to pick up, the phone just works.

How does the reservation work?

Submit the form on this page, and our team will call you to confirm stock and explain the EMT details. Once we receive your EMT, your phone is officially reserved. If you chose White-Glove setup, we start prepping your phone immediately so it's ready for pickup.

Can a family member do this for me?

Absolutely. Many of our senior customers have a son, daughter, or grandchild fill out the form on their behalf. Just enter the senior's name and phone number on the form, and we'll coordinate the rest.